The Rise of Opay

February 19, 2024
Adedoyin Aronimo

Bringing the rollercoaster journey of a fintech giant to the spotlight; Opay, a trailblazing fintech enterprise whose innovative application has redefined money transfers not just in Nigeria but beyond, all without relying on the conventional banking system. According to the data analytics platform, Data.Ai, as of October 15, 2023, Opay's app outshone global giants like WhatsApp, TikTok, Snapchat, and Telegram as the most downloaded application. Its evolution since its inception in 2018 underscores the importance of startups embracing flexibility to navigate economic, social, and government policy obstacles, ensuring sustained viability.

Founding and Expansion

Founded in 2018 by Opera Software, renowned for its browser, Opera Software had already made significant inroads into the Nigerian market with its widely used Opera Mini browser. Expanding its footprint, it launched a digital payments platform tailored to the needs of Nigerians underserved by traditional financial institutions.

Diversification, Challenges and Milestones

Initially conceived as a super-app offering diverse services, Opay ventured into various sectors such as OFood for food delivery, ORide for ride-hailing, OBus for bus booking, OExpress for logistics, and Otrade for B2B e-commerce. However, regulatory challenges, notably Lagos State Government's ban on eBike-hailing services, prompted Opay to pivot its focus towards fintech solutions, dedicating itself to enhancing financial inclusion through technology.

Subsequently, Opay emerged as a comprehensive mobile-based platform offering payment, transfer, loan, savings, and other essential services to individuals. Notably, within three years of its inception, Opay achieved significant milestones, including generating $38 million in revenue in 2020, with an annualized revenue run rate nearing $70 million. Moreover, it secured $570 million in funding, attaining a valuation of $2 billion. Establishing a network of 300,000 offline agents further cemented its position, facilitating a fifth of point-of-sale (POS) payments in Nigeria.

Leadership and Partnerships

The leadership of exceptional CEOs has been pivotal in Opay's journey. Jesper Hoiland, the former CEO of Opera Africa Operations, played a pivotal role in Opay's development, overseeing its launch and expansion across Nigeria and other African markets. Yahui Zhou, a distinguished Chinese entrepreneur and founder of Beijing-based investment firm Source Code Capital, assumed the CEO role in 2020. Zhou's extensive experience in the Chinese tech industry and vision for diversifying Opay's offerings beyond financial services were instrumental. Under his stewardship, Opay forged partnerships with global titans like Mastercard and WorldRemit, expanding its reach and service portfolio.

Yahui Zhou

Recognition and Future Outlook

Opay's excellence in fintech solutions has garnered accolades such as ADVAN's Choice Award for Best Fintech in 2023 and the Fintech category award at NITDA's 2023 Digital Nigeria Awards, reaffirming its commitment to innovation and excellence in the financial services industry. Opay's journey epitomizes the transformative potential of startups, guided by adaptability, innovation, and a steadfast commitment to meet evolving market needs.